Cookie Policy
Last updated:
Cookies are small files stored on your device. Similar technologies, such as browser storage, can also help a website remember information. This policy explains their use in our shop and the services connected to it.
Basket, checkout and sign-in
Our WordPress and WooCommerce shop uses cookies to remember your basket, maintain your shopping session and support sign-in where used. WooCommerce’s standard basket cookies include woocommerce_cart_hash and woocommerce_items_in_cart, which last for the browser session, and wp_woocommerce_session_, followed by a unique identifier, which normally lasts for two days. These help associate your browser with your basket information.
Payments
Stripe and the express payment providers you use may use cookies and similar technologies to operate payment features, authenticate transactions and detect fraud. The technologies used depend on the payment option and your interaction with it. See Stripe’s Cookies Policy and the privacy information provided by your chosen wallet provider.
Sign-up form and spam protection
Our email sign-up form is provided through Brevo and uses Cloudflare Turnstile to help prevent automated submissions. Turnstile checks technical signals from your browser and connection and returns a verification token to the form. This check may complete automatically. It is separate from the optional email-marketing consent checkbox and does not subscribe you to emails by itself. See Cloudflare’s Turnstile Privacy Addendum for details of its processing.
Website analytics
We use Plausible Analytics to understand overall website usage. Plausible does not use cookies or persistent visitor identifiers, and does not track visitors across websites. See Plausible’s data policy.
Cookie consent
We use CookieYes to let you accept, reject or customise optional cookies and to remember your preferences. Cookies needed to remember your consent choices are used so that we can respect those choices when you visit our website.
Google Ads and purchase measurement
With your consent, we use Google Ads conversion tracking to understand whether our adverts lead to purchases. This can involve cookies and similar technologies, advertising click identifiers, and information about a purchase, such as its order reference, value and currency, being sent to Google.
We use this information to measure the effectiveness of our advertising. Our Google Ads tracking is set to remain blocked until you give the relevant consent through our cookie banner.
For more information about Google’s use of information from websites using its services, see How Google uses information from sites or apps that use our services.
Your choices
You can accept all optional cookies, reject them, or customise your preferences through our cookie banner. You can change your choices or withdraw your consent at any time using the cookie preferences button displayed on our website. Withdrawing consent does not affect processing that took place before you withdrew it.
You can also use your browser settings to view, delete or block cookies and other stored website data. Blocking cookies needed for shopping, security or payments may prevent those features from working. Withdrawing consent does not necessarily remove cookies already stored on your device; you can delete these through your browser settings.
Cookie choices are separate from your email subscription. You can unsubscribe from our email updates using the link in an email or by contacting us.
Further information
Our Privacy Policy explains how we handle personal information. For questions, contact hello@properpetspace.co.uk. We will update this policy when our website services change.